A better deal
29
Jan
Posted by: Oliver in: iPhone
Hoorah – O2 is upping the limits on the number of minutes and txts included each month. Basically, the base tariff goes from 200 mins & txts to 600 mins and 500 txts a month. Existing users get transferred onto the new levels automatically.
The only thing I did notice was that on O2’s page for existing customers , there’s now an asterisk next to the bit about data which says “subject to excessive usage policy”. Now, if I recall correctly (which I do), the iPhone was a special case which had no fair use limits. Will try to find out more about this.
UPDATE: Have phoned O2, and I was told:
- There is now an “excessive usage limit” whereas there wasn’t before.
- All tariffs (not just the iPhone) are now on this new limit, whereas before they were on a “fair use” limit. Not sure what the difference is.
- This new limit is so large that I won’t notice there’s a limit – in essence it’s unlimited (me: “so it’s unlimited, but there’s a limit?” O2: “Errr, yes, but….”).
- Obviously, they can’t tell me what this new limit is yet, although it’s “gigabytes and gigabytes” – although strangely I was promised that they would publish full details, including the exact cap, when the tariffs come into force on Feb 1st. We’ll see.
- They will always contact a user to tell them that their usage is getting a bit too much, rather than just charge them or cut them off.
2 Responses
Daniel
30|Jan|2008 1Lots of sites are repeating the O2 increase with cut and paste jobs, but this is the first site I’ve found that queried the “subject to excessive usage policy” policy! Thanks for this, and the update from O2.
Considering this’ll be the limit on my usage, I think it’s information they need to ensure is given clearly to their customers.
Why Ofcom can’t have the following conversation with mobile companies is beyond me:
Ofcom: Is there a limit to the amount of data that can be downloaded on the limited plans? Yes or no?
Mobile companies: um, yes.
Ofcom then proceeds to prevent them from using the unlimited descriptor, or remove the limit.
That is all.
Alex Brooks
01|Feb|2008 2The fair usage limit before was 200MB/month, this was eventually removed from the iPhone tariffs making them effectively unlimited.
Its good to see O2 levelling the playing field across all their tariffs, and lets be honest even 200MB/month was a fair stretch on EDGE.